Start scaling your business with the right team, tools, and systems in place.
When you surround yourself with the right team, scaling your business becomes a reality. You can become the real visionary you set out to be and bring to life things that seem impossible right now. The stress and worry that you might drop a ball will become a thing of the past. By hiring an Online Business Manager you are freeing yourself up to seriously grow your business – FAST!
We can take care of the day to day operations; build and manage your team; create and implement robust systems and processes; manage your client onboarding and so much more.
An Online Business Manager (OBM) is a strategic partner who oversees the day-to-day operations of your business, so you can step fully into your role as CEO.
Working remotely and on a freelance basis, an OBM provides high-level support across operations, systems, projects, and team management. They ensure that everything runs smoothly and that nothing depends solely on you.
An OBM is not just another assistant. They think and act like a manager, taking responsibility for implementation and helping to drive your business forward.
You may engage an online business manager for ongoing monthly support, during periods of growth or transition, or on a project basis to bring calm and structure to launches, system builds, or internal change
I am the founder of Advance Virtual Assistants and a Certified Director of Operations.
I wrote an online business manager course to ensure that we had access to excellence on our team.
You have built your business with commitment, consistency, and care. You have taken bold steps, delivered excellent work, and built something meaningful. But with growth comes complexity, and your days are now filled with demands that pull your focus away from the work you truly enjoy.
You are leading client work, managing team members, troubleshooting tech, overseeing projects, and responding to everything at once. You know it is not sustainable, but it is difficult to see a way forward when the details rely on you.
This is where an online business manager becomes essential.
At Advance, we step into your business with structure, calm, and clarity. We design and lead your operations, set up systems that support scale, and manage the moving parts, so you can get back to leading with purpose, not pressure.
It is not about doing more. It is about doing the right things, in the right way, with the right support behind you.
“We’ve had the pleasure of working with Paula and the Team at Advance Virtual Assistants Ltd, and they’ve become a genuinely valued extension of The Operations Hub.From day one, they’ve provided a highly professional operational support service, but what really sets them apart is the time and effort they invest in getting to know our business. They’ve taken the time to develop an in-depth understanding of our processes, our clients, our suppliers, and the overall ethos of how we work. That knowledge means they don’t just complete tasks – they make informed decisions and support us in a way that feels completely aligned with our own team.Their ability to integrate seamlessly with our internal team has been outstanding. I can confidently delegate functions to the Advance Team exactly as I would to one of our own employees, knowing they’ll handle everything with professionalism, care, and attention to detail.I wouldn’t hesitate to recommend Advance Virtual Assistants Ltd to any business looking for reliable, proactive operational support from a team that truly becomes part of your organisation.”
Gavin Garnett, The Operations Hub
You might be ready for an online business manager when the day-to-day running of your business starts to slow your growth or steal your headspace.
Consider hiring an OBM if:
You are managing a growing team but lack systems or structure
You are the bottleneck in projects, decisions, or delivery
You are spending more time on admin than on strategy
You are preparing for a launch or internal change and need operational support
You want to scale, but know your current setup will not support it
You need someone who can lead, not just assist
An OBM steps in when doing more of the same is no longer sustainable and gives you the clarity, confidence, and structure to move forward.
An experienced online business manager brings more than just technical skills. They offer sound judgment, leadership, and the confidence to act independently in support of your goals. Look for someone who:
Has a proven background in leadership, operations, or project management
Is proactive, resourceful, and comfortable making decisions and taking ownership
Communicates clearly and professionally, written, verbal, and interpersonal
Brings complementary skills that fill the gaps in your business
Is confident using a wide range of tools and systems
Demonstrates integrity, reliability, and discretion
Aligns with your values and understands your vision
The right OBM will feel like a trusted partner, someone you can rely on to support your business with clarity, consistency, and care.
Our online business manager services start from £1,500 per month.
This monthly retainer gives you dedicated, strategic support with sufficient time each month for us to genuinely move the needle in your business. It allows your OBM to step into your operations, lead with clarity, and drive progress across your systems, team and projects.
A retainer means your OBM is available to you consistently, not just ad hoc. It gives you peace of mind, priority access, and focused support that builds momentum over time.
Now includes a FREE Clarity Session with Paula to help define how to ensure the best start with your OBM.
Project work is priced separately, depending on scope and complexity. This might include launches, system builds, team restructuring, or operational audits. We will provide clear, upfront pricing based on your specific needs.
Every business is different, which is why we start with a discovery call to understand where you are and where you want to go. From there, we will recommend the right level of support for you.
“Fordham Global Foresight is growing in these complex geopolitical times. [Online Business Manager] is doing a fantastic job helping us build the business, and we are very appreciative of her work ethic, commitment, and enthusiasm. She is delightful to work with and an asset to the business.”
Tina Fordham, Director, Fordham Global Foresight
This is an opportunity for you to explain your current challenges and what your desired results look like and identify if we are a suitable match for each other.
We will get the legalities completed and set up all of the accounts and systems for us to work cohesively.
We will have a 90 minute Strategy Call where we will go in depth about your business vision and goals.
We will then present you with a plan to help you achieve those visions and goals, which will go into thorough detail on how we will do this.
“Advance Virtual Assistants is a highly regarded business for aspiring or experienced VAs. Paula works tirelessly to support her clients, associates and trainees by providing a quality, reliable service. I would recommend Advance Virtual Assistants to any business owner requiring any level of professional business support. She has provided hardworking, reliable and trustworthy Virtual Assistants in PA and HR roles to my business. In particular, Paula completed an internal review of a Department for me, managed the change to processes superbly and ensured that all new processes were implemented successfully. Thank you Paula for your continued quality service and excellence in your remit as Operations Specialist consultant.”
Heledd Kendrick, Director, Recruit For Spouses
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